Manual messaging doesn't scale
As your store grows, manually managing WhatsApp conversations, campaigns, and follow-ups becomes impossible. You need a system that works 24/7 without your constant attention.
WhatsApp automations
Put your WhatsApp marketing on autopilot
Build powerful automation flows that trigger based on customer behavior. From welcome series to win-back campaigns, Kanal handles it all automatically.
5/5 on Shopify500+ brands trust us
Welcome seriesFincut · WhatsAppLive
- New subscriberOpted in at checkout
- Wait 10 minutesSmart delay
- Welcome message10% code · 2 buttons
- Clicked the offerBrowsing the new collection
- First order#1066 · Paid in Shopify
Revenue from flows this month€8,930.40
Trusted by fast-growing brands and global retailers
With Kanal
Automation that feels personal
Kanal's automation builder lets you create sophisticated WhatsApp flows triggered by Shopify events. Welcome new subscribers, follow up on purchases, re-engage inactive customers, all running automatically with the personal feel of 1-to-1 messaging.
- 500+
- brands use Kanal
- 5/5
- on the Shopify App Store, 132 reviews
- 5 min
- to set up the app
- 89 €
- per month, starting plan price
What you get with Kanal.Built for Shopify stores.
Connect your store in a few clicks, then compare the plans to see what each one includes.
See pricingWhatsApp automations · 01
Visual flow builder
Drag-and-drop builder to create complex automation flows with conditions, delays, and branches.
WhatsApp automations · 02
Shopify event triggers
Trigger automations based on orders, checkouts, signups, tags, and any Shopify event.
WhatsApp automations · 03
Customer segmentation
Segment customers by purchase history, behavior, location, and custom properties.
WhatsApp automations · 04
Shared inbox & collaboration
Manage all WhatsApp conversations in one inbox. Assign, tag, and collaborate with your team.
WhatsApp automations FAQ
What automations can I create with Kanal?
You can automate virtually any WhatsApp workflow: welcome series, abandoned cart recovery, post-purchase follow-ups, review requests, win-back campaigns, birthday messages, VIP rewards, and custom flows based on any Shopify event.
How does the automation builder work?
Kanal provides a visual flow builder where you drag and drop triggers, conditions, and actions. For example: 'When a customer places their 3rd order → wait 2 days → send VIP offer on WhatsApp'.
Can I segment my customers for different automations?
Yes, Kanal offers advanced segmentation based on purchase history, order value, location, tags, and custom properties. Create segments like 'VIP customers who spent over $500' or 'Customers inactive for 60 days'.
Does Kanal include a shared inbox?
Yes, Kanal includes a shared inbox where your entire team can manage WhatsApp conversations. Assign conversations, add internal notes, use quick replies, and track response times, all in one place.
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