Pro
For brands starting on WhatsApp.
89€/ month
No commitment
What you get
- 1 user
- Widget Chat & Inbox
- Abandoned cart recovery
- WhatsApp Campaigns
Install from the Shopify App Store.
Kanal pricing.
Simple and flexible.
Find the perfect plan to grow on WhatsApp. Every plan includes cart recovery, campaigns and the performance dashboard.
Scale
Most popularFor growing brands that automate more.
149€/ month
No commitment
Everything in Pro
- 5 users
- Multi-market, +50€/mo per market
- Segments
- Unlimited automations
- Advanced automations
- Klaviyo integration
- Kanal MCP
- AI agent
- Integrations
Install from the Shopify App Store.
Business
Done for youDone for you: our experts run your flows.
350€/ month
No commitment
Everything in Scale
- Unlimited users
- Multi-market, +50€/mo per market
- Flow setup by our experts
- Continuous optimization
- Campaigns on demand
- Kanal MCP
- AI agent
- Integrations
- Dedicated account manager
Onboarding with our experts.
Agency
Done for youFor agencies and multi-brand groups.
1,900€/ month
No commitment
Everything in Business
- Unlimited users
- Multi-market, +50€/mo per market
- WhatsApp strategy driven by our team
- Marketing creative production
- Campaign copywriting
- Consolidated reporting per client
- Dedicated account manager
Tailored to your brands.
Trusted by fast-growing brands and global retailers
Features
Pro
Scale
Business
Agency
Channels
WhatsApp
Instagram
SMS
RCS
iMessageSoon
Plan
Price per month
89€
149€
350€
1,900€
User accounts
1
5
Unlimited
Unlimited
Messaging & Conversations
Widget Chat & InboxA chat widget on your store and a shared inbox for your team.
Abandoned cart recoveryAutomated WhatsApp reminders for every abandoned checkout.
Performance dashboardRevenue, orders and ROAS attributed to WhatsApp.
WhatsApp marketing campaignsSend campaigns to your segments with approved templates.
Automation & Segmentation
AI AgentAnswers questions and recommends products in 96+ languages.
Custom segmentsTarget customers with your Shopify data.
Multi-marketSell in more than one market from the same account.
+50€/mo per market
+50€/mo per market
+50€/mo per market
Advanced automationsCarousel templates, Shopify conditions, A/B testing, contact variables, discount codes and API.
Unlimited upsell automationPost-purchase upsell flows, without limits.
Kanal MCPConnect Kanal to Claude, ChatGPT, Claude Code, Codex or Cursor through the MCP server.
Integrations
Klaviyo
Gorgias
Loyoly
Splio
Crisp
Recharge
Services and support
Dedicated account manager
Flow setup by our expertsWe build your flows and launch them for you.
Continuous optimizationWe keep testing and improving your flows.
Campaigns on demandTell us what to send, we prepare it.
WhatsApp strategy driven by our team
Marketing creative production
Campaign copywriting
Consolidated reporting per client
Prices are per month, with no commitment. From Scale, each extra market is added for 50€ per month.
Know what you pay for.One plan, your team, and the revenue it brings back.
Revenue you can track
Every plan includes the performance dashboard: the revenue, orders and ROAS your WhatsApp flows and campaigns bring back.
Users by plan
Pro includes 1 user and Scale includes 5 users. Business and Agency come with unlimited users for your whole team.
Integrations from Scale
Klaviyo, Gorgias, Recharge, Crisp, Loyoly and Splio connect from Scale.
Plans and billing
How much does Kanal cost?
Kanal has four plans: Pro at 89€, Scale at 149€, Business at 350€ and Agency at 1,900€ per month, with no commitment.
What is the difference between Pro and Scale?
Scale adds 5 users, custom segments, unlimited and advanced automations, the AI agent, Kanal MCP, integrations like Klaviyo and Gorgias, and multi-market.
What does done for you mean on Business?
Our experts set up your flows, keep optimizing them and prepare campaigns on demand, with a dedicated account manager.
Is there a commitment?
No. Every plan is billed per month with no commitment.
How does multi-market work?
From Scale, each extra market is added for 50€ per month on top of your plan.
Which integrations are included?
Klaviyo, Gorgias, Loyoly, Crisp, Recharge and Splio are included from Scale.
Is Kanal an official WhatsApp provider?
Yes. Kanal runs on the official WhatsApp Business API and is an Official Meta Business Partner.
What is the Agency plan?
For agencies and multi-brand groups: WhatsApp strategy driven by our team, creative production, campaign copywriting and consolidated reporting per client.