Case studies

Real results from real brands.
On WhatsApp, with Kanal.

See how e-commerce brands use WhatsApp with Kanal to recover revenue, boost engagement, and build lasting customer relationships.

Trusted by fast-growing brands and global retailers

DecathlonFrom FutureFincutMush n GoMaison Du TempsWanimoArntrealBlissLao Care
ArntrealWhatsApp · Kanal3X
Arntreal

3X Engagement vs email

ArntrealFashion

Arntreal tripled their engagement with WhatsApp campaigns

Arntreal needed a way to cut through inbox noise and reach customers where they actually engage. With Kanal's campaign builder, they launched targeted WhatsApp broadcasts that drove 3x higher engagement and a 27% uplift in repeat purchases.

Engagement rate
3X
Repeat purchases
+27%
Revenue in 90 days
€285K
FincutWhatsApp · Kanal80%
Fincut

80% Support automated

FincutFashion

Fincut automated 80% of support while increasing customer satisfaction

Fincut was drowning in repetitive support tickets — order tracking, product questions, return requests. Kanal's AI chatbot now handles 80% of queries automatically, freeing the team to focus on growth while CSAT scores actually improved.

Queries automated
80%
CSAT improvement
+15%
Avg response time
2min
Jean FourcheWhatsApp · Kanal+42%
Jean Fourche

+42% Revenue recovered

Jean FourcheBike & Apparel

How Jean Fourche recovered 42% of abandoned carts with WhatsApp

Jean Fourche, a premium bike brand, was losing thousands in abandoned carts every month. By implementing Kanal's automated WhatsApp recovery flows, they transformed lost sales into their highest-converting channel — outperforming email by 8x.

Cart recovery rate
+42%
Open rate
96%
ROI
14X