Sell more with WhatsApp
Turn WhatsApp into your #1 sales channel with Kanal. Recover abandoned carts, re-engage customers, and drive repeat purchases with +90% open rates.
Trusted by fast-growing brands and global retailers
Win back abandoned carts.Automatically, on WhatsApp.
Kanal follows up on every abandoned checkout with the right product, the right timing and the right offer. Customers reply, the AI agent answers, and the order lands back in Shopify.
Explore cart recovery- Checkout abandonedTech T-shirt · Black, M
- Wait 1 hourSmart delay, quiet hours respected
- WhatsApp reminderProduct photo · 2 buttons
- Customer replyAnswered by the AI agent
- Order recovered#1042 · Paid in Shopify
Instant answers, 24/7.Handled by your AI agent.
The Kanal AI agent knows your catalog, your orders and your policies. It answers sizing, shipping and order questions in seconds, shares live tracking from Shopify, and hands off to your team when a human is needed.
Meet the AI agentHi, I've been waiting 3 days for my order. Where is it?? Is this a scam?
I just checked: your order was picked up by the carrier this morning and will be with you within 24 hours. Tap the button below to track it.
Reach every customer.Read in minutes, not days.
Build segments from your Shopify data, write the message once and send your sale to thousands of customers on WhatsApp. Kanal personalises every message, paces the send and tracks revenue down to the order.
Explore WhatsApp campaigns
Summer Sale is on: 30% off everything until Sunday. Your favourites are waiting.
All your channels.One platform.
Kanal brings WhatsApp, Instagram, RCS, SMS and soon iMessage together with Shopify, Meta and Google Ads, and the tools you already use: Recharge, Gorgias, Klaviyo and more. Every campaign, automation and AI reply follows the customer across the whole journey.
- Meta Ads
- iMessageSoon
- Google Ads
- RCS
- SMS
- Kanal MCP
- Shopify
Recharge
Gorgias
Klaviyo
PrestaShop
Zendesk
Loyoly
Crisp
Splio
A scenario for every moment
Win back every abandoned checkout. A friendly reminder with the product, the right timing and a one-tap link back to checkout. Questions get answered in the same chat.
Kanal in one minute
FAQ
What is Kanal and how does it work?
Kanal is a WhatsApp marketing platform designed for e-commerce brands. It integrates directly with your Shopify store to automate cart recovery, send targeted campaigns, and provide 24/7 customer support through WhatsApp.
How does Kanal integrate with Shopify?
Kanal connects with your Shopify store in a few clicks and is set up in 5 minutes. Once installed, it automatically syncs your products, customer data, and order information to power personalized WhatsApp campaigns.
What kind of ROI can I expect?
WhatsApp messages get +90% open rates, so your cart reminders, campaigns and replies actually get seen and acted upon. Kanal tracks the revenue of every campaign and automation down to the order, so you measure your return in your dashboard.
How is WhatsApp marketing different from email?
WhatsApp messages get +90% open rates, far above email. Messages feel personal and conversational, leading to higher engagement, faster responses, and better conversion rates.