Abandoned cart recovery

Abandoned cart recovery on WhatsApp for your Shopify store

Stop losing sales to abandoned carts. Kanal sends automated WhatsApp reminders that get 96%+ open rates and convert 5X better than email.

5/5 on Shopify500+ brands trust us
Abandoned cart flowFincut · WhatsAppLive
  1. Checkout abandonedTech T-shirt · Black, M2:14 pm
  2. Wait 1 hourSmart delay, quiet hours respected1 h
  3. WhatsApp reminderProduct photo · 2 buttonsRead
  4. Customer replyAnswered by the AI agent12 s
  5. Order recovered#1042 · Paid in Shopify€35.10
Recovered this month€12,445.20

Trusted by fast-growing brands and global retailers

DecathlonFrom FutureFincutMush n GoMaison Du TempsWanimoArntrealBlissLao Care
The problem

70% of your carts are abandoned

Every day, 7 out of 10 shoppers add products to their cart but never complete checkout. Email recovery campaigns have low open rates (~20%) and even lower click-through rates. You're leaving thousands on the table every month.

With Kanal

WhatsApp: the highest-converting recovery channel

With 96%+ open rates and real-time delivery, WhatsApp messages reach your customers where they're most active. Kanal automates the entire recovery flow, from the first reminder to the final nudge with a discount.

500+
brands use Kanal
5/5
on the Shopify App Store, 132 reviews
5 min
to set up the app
89 €
per month, starting plan price

What you get with Kanal.Built for Shopify stores.

Connect your store in a few clicks, then compare the plans to see what each one includes.

See pricing

Abandoned cart recovery · 01

Automated recovery flows

Set up multi-step WhatsApp sequences that trigger automatically when a cart is abandoned.

Abandoned cart recovery · 02

Personalized messages

Include product images, names, and prices. Each message feels personal, not spammy.

Abandoned cart recovery · 03

Smart timing & discounts

Send the right message at the right time. Offer discount codes to maximize conversions.

Abandoned cart recovery · 04

Real-time analytics

Track recovery rates, revenue recovered, and ROI in real-time from your dashboard.

Abandoned cart recovery FAQ

How does WhatsApp abandoned cart recovery work on Shopify?

Kanal integrates directly with your Shopify store and detects when a customer abandons their cart. It then automatically sends a personalized WhatsApp message with the abandoned products, encouraging them to complete their purchase.

What open rates can I expect with WhatsApp cart recovery?

WhatsApp messages achieve 96%+ open rates compared to ~20% for email. This means nearly every customer will see your recovery message, dramatically increasing your chances of converting them.

Can I customize the recovery messages and timing?

Yes, you can fully customize your recovery messages including the text, timing, product images, and discount codes. You can set up multi-step sequences with different messages at different intervals.

How quickly can I set up cart recovery with Kanal?

Setup takes less than 5 minutes. Install Kanal from the Shopify App Store, connect your WhatsApp Business account, and activate the pre-built cart recovery template.