Kanal MCP

Run Kanal from Claude.Just ask, in plain language.

Connect your Kanal account to Claude, ChatGPT, Claude Code, Codex or Cursor with the Kanal MCP server. Say what you want in plain language: the assistant measures, prepares and builds in Kanal, and no campaign goes out without your confirmation.

Create a segment of customers who ordered at least twice, but not in the last 60 days. Then prepare a win-back campaign for Thursday at 10 am.

On it, in your Kanal account.

Actions in Kanal
  1. Segment created1,240 contacts
  2. Template selectedApproved by Meta
  3. Campaign preparedThursday, 10 am
  4. Estimated cost€74.40
Waiting for your confirmation

Everything is ready and nothing has been sent yet. Do you confirm the send to 1,240 contacts on Thursday at 10 am?

Yes, schedule it.

Send confirmedScheduled Thursday, 10 am

The campaign is scheduled. You can still edit or pause it in Kanal.

Demonstration, sample data

Ask, and your assistant does it in Kanal.No screen to open.

Seven ways to work with Kanal without opening a single screen. Here are requests the way a merchant types them, and what the assistant does each time.

ClaudeKanal MCP

Which campaign generated the most revenue in the last 30 days?

How is my abandoned-cart automation performing this month?

What is my WhatsApp ROAS over the last 90 days?

In KanalThe assistant reads your performance in Kanal: attributed revenue, ROAS, conversions and costs, per campaign and per automation.

From request to action in three steps.Set it up once, then just ask.

Kanal MCP connects your assistant to your Kanal account through the Model Context Protocol, an open standard supported by Claude, ChatGPT, Codex and Cursor.

Get connected with our team
ConnectorsMCP
  • KanalCampaigns and flowsConnected
  • Your storeLinked through KanalSynced
ManageDone
Step 01

Connect

Add the Kanal MCP server to Claude and link it to your Kanal account.

New chatKanal MCP
How is my abandoned-cart automation performing this month?
MeasureCreate a segmentPrepare a send
Step 02

Ask

Ask a question or give an instruction in plain language: measure a campaign, create a segment, prepare a send, build an automation.

Campaign readyWaiting for you
  • Audience1,240 contacts
  • DateThursday, 10 am
  • Estimated cost€74.40
EditConfirm send
Step 03

Take action

The assistant acts in your Kanal account. For a campaign, it shows you the audience, the date and the estimated cost, then waits for your confirmation.

  • In your account, with your accessThe assistant acts in your Kanal account, with the access of the person who connected it. What it creates shows up in Kanal, where you can review and edit it.
  • A campaign send takes two stepsThe assistant prepares the send and shows you the audience, the date and the estimated cost. The campaign only goes out after your explicit confirmation.
  • Templates go through MetaA template written by the assistant is submitted for Meta's review, like any other. Your customers only receive it once it is approved.
  • Automations are switched on in KanalThe assistant builds and validates the flow. You review it in the editor and activate it yourself.
  • Analysis only, if you preferAsk your assistant to stick to looking things up: it reads your data without creating or sending anything.

You stay in control.Your assistant acts, you decide.

Your assistant acts in Kanal, but you make the calls. Everything it creates stays visible and editable in your account, and a campaign send always waits for your approval.

Kanal MCP, in detail

What is MCP?

MCP (Model Context Protocol) is an open standard that lets AI assistants like Claude, ChatGPT or Cursor connect to external tools and data sources. The Kanal MCP server uses it so your assistant can read your WhatsApp marketing data and act in your Kanal account.

Which AI assistants work with Kanal?

Any MCP-compatible assistant: Claude, Claude Code, ChatGPT, Codex and Cursor all connect to the Kanal MCP server. You write in plain language and the assistant works on your real campaigns and conversations.

Can the assistant send a campaign without my approval?

No. Sending a campaign takes two steps: the assistant prepares the send and shows you the audience, the date and the estimated cost, then the campaign only goes out after your explicit confirmation.

Can the assistant create segments and automations?

Yes. It creates segments from orders, WhatsApp activity, country or a group, and tells you their size. It also builds automations step by step, then validates them. You then switch them on in Kanal.

Does the assistant see my customers' data?

Yes, the data in your Kanal account that it needs to handle your request: contacts, conversations, campaigns and performance. It reaches it through your connection. How that data is then processed depends on the provider of the assistant you use.

How do I connect Kanal to my assistant?

You need a Kanal account with your store connected. Book a demo and we will walk you through connecting Kanal to Claude, ChatGPT, Codex or Cursor, or install Kanal from the Shopify App Store first.

Is Kanal MCP included in my plan?

Availability depends on your plan. Check the Pricing page, or ask us during a demo.

Can I limit the assistant to analysis?

Yes. Ask it to stick to looking things up: it reads your campaigns, conversations and performance without creating or sending anything.