You're missing post-purchase revenue
Most Shopify stores focus all their efforts on acquiring new customers, ignoring the gold mine sitting in existing buyers. Post-purchase emails get buried in inboxes and have conversion rates below 2%.
Post-Purchase upsell
Boost revenue with post-purchase upsells on WhatsApp
Turn every order into a bigger one. Kanal sends smart product recommendations via WhatsApp right after purchase: when buying intent is at its peak.
5/5 on Shopify500+ brands trust us
Post-purchase upsellFincut · WhatsAppLive
- Order paid#1042 · Tech T-shirt
- Wait 3 daysAfter delivery confirmation
- Upsell offerMatching shorts · 15% off
- Customer reply“Yes, add it”
- Upsell order#1061 · Paid in Shopify
Upsell revenue this month€4,215.60
Trusted by fast-growing brands and global retailers
With Kanal
Upsell where your customers actually engage
WhatsApp post-purchase messages get read within minutes. Kanal automatically sends personalized product recommendations, cross-sells, and exclusive offers right after checkout, turning one-time buyers into repeat customers.
- 500+
- brands use Kanal
- 5/5
- on the Shopify App Store, 132 reviews
- 5 min
- to set up the app
- 89 €
- per month, starting plan price
What you get with Kanal.Built for Shopify stores.
Connect your store in a few clicks, then compare the plans to see what each one includes.
See pricingPost-Purchase upsell · 01
Smart product recommendations
Automatically suggest complementary products based on what the customer just purchased.
Post-Purchase upsell · 02
Timed upsell sequences
Send recommendations at the perfect moment: right after purchase, after delivery, or after a set period.
Post-Purchase upsell · 03
Exclusive post-purchase offers
Create time-limited discount codes exclusively for recent buyers to drive urgency.
Post-Purchase upsell · 04
Revenue attribution
Track exactly how much additional revenue each upsell campaign generates.
Post-Purchase upsell FAQ
How does WhatsApp post-purchase upsell work with Shopify?
When a customer completes an order on your Shopify store, Kanal automatically sends a WhatsApp message with personalized product recommendations. You can customize the timing, products, and messaging for each upsell flow.
What kind of products should I recommend?
Kanal helps you recommend complementary products, accessories, bundles, or best-sellers based on the customer's purchase history. For example, if someone buys a phone case, you can suggest a screen protector.
Can I offer discounts in post-purchase messages?
Yes, you can include unique discount codes in your upsell messages to incentivize repeat purchases. Set time-limited offers to create urgency and boost conversion rates.
How much additional revenue can I expect?
Our merchants typically see a 20-30% increase in average order value through WhatsApp post-purchase upsells. Combined with 96%+ open rates, WhatsApp significantly outperforms email for upselling.
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