Point tools automate half the job
A bot for comments here, a macro for DMs there, and still no link to your store data. Stitching tools together costs time and loses the thread of who your customer is.
Instagram automation
The Instagram automation tool built for Shopify
Comment-to-DM, story auto replies, and an AI that knows your catalog, running on the official API and synced with your store. And every conversation can graduate to your WhatsApp list.
5/5 on Shopify500+ brands trust us
Comment to DMFincut · InstagramLive
- Comment on a post@emma: “price?”
- Reply to the commentPublic reply, sent instantly
- DM with the productPhoto · Shop now button
- Question answeredSize and delivery, by the AI
- Order placed#1057 · Paid in Shopify
Revenue from DMs this month€6,380.50
Trusted by fast-growing brands and global retailers
With Kanal
Every block, one engine, your store data
Kanal runs the three automation blocks on one engine, with your Shopify products, carts, and orders synced. One inbox, one customer profile, and WhatsApp one tap away.
- 500+
- brands use Kanal
- 5/5
- on the Shopify App Store, 132 reviews
- 5 min
- to set up the app
- 89 €
- per month, starting plan price
What you get with Kanal.Built for Shopify stores.
Connect your store in a few clicks, then compare the plans to see what each one includes.
See pricingInstagram automation · 01
Comment to DM
Keywords under posts and Reels trigger DMs with links, products, or codes.
Instagram automation · 02
Auto replies
DMs, story reactions, and frequent questions answered instantly from templates.
Instagram automation · 03
AI answers
Product questions answered from your catalog, with a buy link.
Instagram automation · 04
Shopify sync
Products, carts, and orders inform every automation, with zero exports.
Instagram automation FAQ
What can I automate on Instagram?
With Kanal: comment-triggered DMs on posts and Reels, auto replies to DMs and story reactions, AI answers to product questions, and one-tap opt-in to your WhatsApp list.
Is it compliant with Instagram's rules?
Yes. Kanal works through Meta's official Instagram messaging API on your professional account.
Do I need a separate WhatsApp tool?
No. The same Kanal engine runs both channels, with one inbox and one customer profile.
How long does setup take?
Connect your Instagram professional account, and your Shopify data is already synced if Kanal is installed. First automations run the same day.
What does it cost?
Instagram automation is included in Kanal's public plans, from 89€/month.
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